Refund & Return Policy

• Product must be unused and in original packaging
• Request must be made within 24 hours of delivery
• Proof such as unboxing video/picture is required
• Diaper main packs cannot be returned once opened
  

Approved refunds will be processed within 3–7 business days through the original payment method.

• Opened diaper main packs
• Skincare, milk products, and hygiene items
• Discounted or clearance items

For any issues, our support team is always ready to assist.